ADMISSIONS COORDINATOR II

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Description/Job Summary

Overview

The Admissions Coordinator II will develop and maintain positive relationships with external and internal customers. Be responsive to external and internal customers in addressing their needs by making appointments to best meet their schedules in a timely and courteous manner. Answer phone calls in relation to appointments and return phone calls daily. Monitor waiting area to ensure clients are being served in a timely manner; making sure lobby is empty before leaving for the day. Make mail run daily. Check in patients for assist in completing necessary paperwork. Log time of arrival to insure patient is being seen in a timely and organized manner. Run call list for next day appointments and make daily reminder calls. Serve as an active treatment team member by providing information related to client problem areas, strengths, family involvement, client resources and treatment/service needs. Direct patient to appropriate units as needed. Process No Show Report and mail letters weekly. Enter SALS when needed. Have patient sign Service agreement when needed.

Qualifications

  • High school diploma or GED Equivalent.
  • 1-2 years of Accounting or Business Office experience. In lieu of experience year for year education may be substituted.
  • Effective Oral/Written Communications and Interpersonal Skills.
  • Working knowledge of basic computer principles, including but not limited to, Microsoft word and Excel.
  • Must possess excellent customer service skills and ability to communicate and assist the clients we serve.
  • Experience working with individuals receiving counseling services and support a plus.
  • Ability to handle difficult situations.
  • Ability to work independently with good decision-making skills.

To Apply

Interested applicants please visit www.elakeviewcenter.org and complete the on-line application. If you require additional assistance, please call Human Resources at 850-469-3729.

Lakeview Center is an Equal Opportunity / Affirmative Action employer. Minorities, Females, Protected Veterans and Individuals with Disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Drug Free/Nicotine Free Workplace Employer, DRUG TESTING/NICOTINE TESTING REQUIRED.

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Equal Employment/Affirmative Action employer including Vets and Disabled. For more information, view the EEO is the Law Poster and Pay Transparency Statement. For reasonable accommodation, please email us at LCIEmployment@bhcpns.org.