UNIT MANAGER - CASE MANAGEMENT

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Description/Job Summary

Develops performance expectations and continuous improvement plans with staff. Identifies performance deficiencies of employees, and develops, reviews, and implements performance improvement plans. Reviews all written work, including court reports, and provides direction to the counselors to assure appropriateness, clarity, thoroughness and compliance with all federal, state, and local requirements. Monitors and ensures all possible efforts are made to see each child assigned in the service based on risk, but at a minimum every 30 days. Promotes and establishes Family Centered Practice systems within their unit. Develops management tools to ensure quality services are provided in an efficient and timely manner. Conducts Supervisory reviews with counselors at least quarterly. Completes staff performance evaluations within required timeframes. Monitors counselors’ compliance with Florida Safe Families Network computer system requirements. Accesses and evaluates Florida Safe Families Network reports. Implements systems within the unit, provides guidance/supports to staff in order to meet/exceed performance measures and improve quality.

  • Master’s Degree with at least two (2) years’ experience in human services or child welfare programs. A Bachelor’s degree and four (4) years of experience in human services or child welfare programs may be substituted. A doctorate may be substituted for one (1) year of the required experience. The following related degrees will be accepted: Counseling, Social Work, Human Services, Education, Human Sciences, Law, Behavioral Sciences, Human Development, Psychology, Social Policy, Sociology, Public Administration, Education, Community Development, Health Science, Political Science, and Criminal Justice/Criminology.
  • Certification as a Child Protection Professional Supervisor. If not certified, must complete certification within one (1) year of employment.

These responsibilities do not reflect all duties the incumbent will be required to perform. This description serves as an overview only. Salary is based on experience. Excellent benefits. Days and hours may vary.

Lakeview Center is an Equal Opportunity / Affirmative Action employer. Minorities, Females, Protected Veterans and Individuals with Disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Drug Free/Nicotine Free Workplace Employer, DRUG TESTING/NICOTINE TESTING REQUIRED

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Equal Employment/Affirmative Action employer including Vets and Disabled. For more information, view the EEO is the Law Poster and Pay Transparency Statement. For reasonable accommodation, please email us at LCIEmployment@bhcpns.org.