Primarily responsible for providing excellent and timely customer service to all internal and external customers.
Must have a high school diploma and three (3) to five (5) years of demonstrated customer service experience, human resources experience, or general office management.
A bachelor’s degree in human resources or business related field may substitute for two (2) years of required experience.
Must have advanced prioritization and multi-tasking skills.
Must be proficient in Microsoft Word and Excel Software.
Must possess excellent telephonic, face-to-face, and email communication skills.
Benefits Administration and Employee Service
Respond to individual benefit questions, concerns, or inquiries to ensure quick, equitable, courteous resolution.
Prioritize benefits requests from customer walk-ins, phone calls, emails, etc.
Maintain contact in person, and by phone or mail, with hospitals, physicians, insurance companies, employees, and beneficiaries to facilitate proper and complete utilization of benefits for all employees.
Resolve administrative problems, as well as employee issues with insurance coverage, with the carrier representatives.
Interested applicants please visit our Career Center @ www.elakeviewcenter.org and complete our on-line applications.
Lakeview Center is an Equal Opportunity / Affirmative Action employer. Minorities, Females, Protected Veterans and Individuals with Disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to
race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Drug Free/Nicotine Free Workplace Employer, DRUG TESTING/NICOTINE TESTING REQUIRED